Contact Us

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Lisburn Street
East Brisbane, QLD, 4169

0405554275

FAQ

Where is my jewellery made?

I make all my jewellery in my studio in Brisbane, Australia.  All materials are carefully sourced and hand-selected by me in order to produces the highest quality product I can make.

How will my jewellery come packaged?

Some jewellery comes presented on my large handmade jewellery cards which is then wrapped in tissue and fastened with a beautiful sticker.  This is then wrapped with a simple metallic gold ribbon and placed in my hand-stamped unbleached calico jewellery bag. 

Some items come in my branded brown kraft cardboard jewellery boxes feature a white non-tarnishing cotton fill, designed for storing sterling silver jewellery.   Each box is wrapped with a simple metallic gold ribbon.

Each parcel is accompanied by my business card.

All jewellery is then wrapped in bubble wrap before being place in a tough protective bag. 

Can I request gift wrapping?

I can wrap your jewellery appropriately for a gift if requested.  I can also include a personalised note if you would like.  Send me an email for more details.

do you ship international?

Yes! Please read more about my shipping policies here.

What size ring do I need

I have written a great blog post to help you navigate some of the challenges with determining the required ring size. Check it out here

Do you know what ring size you are in Australian and British sizing? To find out what size ring you need in US sizing, look at my Ring size comparison chart below and select the closest size.

What happens if I order the wrong sized ring?

It's very important that you get the correct size ring before ordering, either when ordering for yourself or for a gift. I have written a blog post about how to work out what ring size you need. Some rings are not able to be resized due to the way that I make them and resizing is a service which I don’t offer. As a small business producing your handmade jewellery to order I cannot offer you a refund for ordering the wrong size. I am here to support you after purchase, so if this has happened to you I am happy for you to make contact to discuss.

How do I care for my jewellery?

Please read my care instruction here

I have a design that I would like made, do you do this kind of work?

No, I don't make other peoples designs I prefer to work on my own.