Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

Lisburn Street
East Brisbane, QLD, 4169

0405554275

FAQ

Where is Your jewellery made?

I make all my jewellery in my studio in Brisbane, Australia.  I personally source and hand-select all materials in order to produce the highest quality product I can make.

What materials IS your jewellery made from?

All my jewellery is made using sterling silver or solid gold. The sterling silver that I primarily use is called Argentium which has a higher percentage of silver (935) and a metal called germanium. This Argentium silver is relatively new on the market, it is brighter, more tarnish resistant and is great for people who find they can’t wear standard sterling silver. Some parts like the silver chains that I use are traditional sterling silver.

I use cultured freshwater pearls, semi-precious stones and Swarovski crystals in my work. These are all carefully hand-selected to create you a quality long lasting product. Whilst the photographs that I take are the best reflection of the quality you can expect there will be differences in the shapes and colours in those natural gemstones due to each being individual natural products.

How will your jewellery come packaged?

Some jewellery comes presented on my large handmade jewellery cards which is then wrapped in tissue and fastened with a beautiful sticker.  This is then wrapped with a simple metallic gold ribbon and placed in my hand-stamped unbleached calico jewellery bag. 

Some items come in my branded brown kraft cardboard jewellery boxes featuring a white cotton fill. This is included to reduce tarnishing and is specially designed for storing sterling silver jewellery.   Each box is wrapped with a simple metallic gold ribbon.

Each parcel is accompanied by my business card.

All jewellery is then placed in a protective postal bag. 

Can I request gift wrapping?

Christmas wrapping is available! If you want to send your gift directly to the recipient, then I can wrap your jewellery appropriately for a gift if requested.  I can also include a personalised note if you would like.  Send me an email for more details.

do you ship international?

Yes! Please read more about my shipping policies here.

What size ring do I need?

I have written a great blog post to help you navigate some of the challenges with determining the required ring size. Check it out blog post here.

Do you know what ring size you are in Australian and British sizing? To find out what size ring you need in US sizing, look at my Ring size comparison chart below and select the closest size, you will need to consider the smaller or large number although the differences are often fractional.

What happens if I order the wrong sized ring?

It's very important that you get the correct size ring before ordering, either when ordering for yourself or for a gift. I have written a blog post about how to work out what ring size you need. Some rings are not able to be resized due to the way that I make them and resizing is a service which I don’t offer. As a small business producing your handmade jewellery to order I cannot offer you a refund for ordering the wrong size. I am here to support you after purchase, so if this has happened to you I am happy for you to make contact to discuss.

How do I care for my jewellery?

I have a page dedicated to this topic, please read my care instruction here

I have a design that I would like made, do you do this kind of work?

No, I don't do custom work. My primary interest is in designing my own collections.

I would like someone to make a range of jewellery for me, do you do this kind of work?

No, I don't make jewellery for other designers of businesses.

I have a stone that I would like set, do you do this kind of work?

No, I only create jewellery using stones that I have sourced myself.

Do you repair jewellery?

No, I don’t offer the service of repairing jewellery.

Do you wholesale your jewellery?

Yes, I do have collections that are perfect for wholesaling to retailers who align well with my business, if you are interested in stocking my jewellery then please contact me via email or phone and we can discuss further. Minimum purchase amounts and values apply.

Are you interested in collaborating with others to promote your work?

I would love to hear from other business who products or followers align with mine that would result in mutually beneficial promotion.