WHAT ARE YOUR PROCESSING TIMES?

Processing times are in the announcement bar at the top of my website when you arrive. Please read this announcement as this lists my current processing times and if my shop is currently open or taking a short break.

Delivering to Australia, United states of America, Canada, Sweden and New Zealand

Australia

FREE Standard tracked postage with $5 express upgrade option in the shopping cart during checkout

Estimated standard delivery time in Queensland (business days)

Within metropolitan areas of capital cities, or within the same city or town or an adjacent city or town in the same state

• 2-3 days

Between metropolitan areas of capital cities and country locations

• 3-4 days

Estimated standard delivery time to all other states in Australia (business days)

Between metro areas of capital cities

• 3-4 days

Between metro areas of capital cities and country locations

• 4-6 days

United states of America - Not available at this time

Please note that I do not pay any tariffs or duties for your order, this is your responsibility to investigate and pay for. If items are returned undelivered for this reason any costs associated will be deducted from your payment.

Standard $15 - includes tracking information

• 5-9 business days to metro areas

Express upgrade $30 - includes tracking information

• 3-6 business days to metro areas

Canada

Standard $15- includes tracking information

• 5-9 business days to metro areas

Express $30- includes tracking information

• 3-6 business days to metro areas

Sweden

Standard $ 15 - includes tracking information

• 9-25 business days to metro areas

Express upgrade $ 25 - includes tracking information and signature on delivery (please ensure you are at the address to sign when the parcel arrives)

• 8-18 business days to metro areas

New zealand

Standard tracked - $10

• 9-15 business days to metro areas

Express - $20

• 6-12 business days to metro areas

Important information about shipping

• The above prices are AUD$

• I do not collect taxes or tariffs. If these are to be paid on the items ordered, you need to research this and pay for any outstanding amounts when the item arrives in your country.

• These are based on current charges only and are subject to change.

• I will only provide refunds for parcels which have been officially been deemed lost in transit and only after an investigation by Australia Post has resulted in compensation for the lost items.

• If you provide incorrect delivery details you are liable for the added cost of the parcel being returned to me so make sure that you check you delivery details when ordering.

• Any costs of postage associated with a returned items is your responsibility.

How will my jewellery come packaged?

• Some jewellery comes presented on my large handmade jewellery cards which is then wrapped in tissue and fastened with a beautiful sticker.  This is then wrapped with a simple metallic gold ribbon and placed in my hand-stamped unbleached calico jewellery bag. 

• Some items come in my branded brown kraft cardboard jewellery boxes feature a white non-tarnishing cotton fill, designed for storing sterling silver jewellery.   Each box is wrapped with a simple metallic gold ribbon.

• Each parcel is accompanied by my business card.

• All jewellery is then wrapped in bubble wrap before being place in a tough protective bag.