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New stock has just arrived at King’s Pocket in Griffith, New South Wales. Head into the newest jewellery shop in Griffith to see my jewellery in person. King’s Pocket now stocks my Snake collection, my glass teardrop earrings along with some limited edition and one off designs.
An easy to read blog post about my Christmas cut off dates for 2021
Read MoreIf the weather holds up I will be having a stall at the Holland Park State High Twightlight market this Thursday. See the picture for details.
Bapaume Rd, Holland Park West, Brisbane, Qld, Australia
As an artisan jeweller I find that I have so many things to juggle each day, and therefore sometimes some things just have to be put on the back burner. I have plans to integrate some kind of reviewing system onto my website, but I simply don’t find the time at the moment. Lucky for me, I can put things together into these blog posts and hopefully you will find the below reviews helpful when deciding if you would like to purchase from my website.
Please understand that all the below reviews are authentic. They have been sent to me via email or private message by customers who have given permission for me to publish these on their behalf for my business.
If you have bought from me and would like me to put your review here, please send me a message and I will look to include it here too.
As always, I want my customers to be happy with their orders, so if you have any questions or concerns, please get in touch via email, direct message or by phone.
“Hi Georgina,
I recently ordered two pairs of stud earrings from your website – the silver nuggets and the baroque pearls.
Thank you for your prompt service. I received them the next day and I am delighted with both pairs. The high quality is evident. They were attractively packaged and I appreciated the handwritten note from you.
I definitely recommend Georgina Dunn jewellery to anyone considering a purchase.”
“Hi Georgina, I just wanted to let you know that my beautiful jewellery arrived today, only two days after I ordered it. Amazing service, by both you and Australia Post! Thank you for upgrading the postage to express, that was so very kind of you. I can’t believe that I am already wearing these stunning items. How gorgeous is the colour in those Akoya pearls?! The Tahitian black drop is more than I had hoped for. Thank you so very much for your time and amazing knowledge in helping me with these choices. This started with a gift voucher from my special school girlfriends, to whom I have already sent photos. The addition from you of the hand-written note and the gold polishing cloth have just made an important [or scary!] milestone birthday all the more special. With heartfelt thanks, and best wishes to you and your family for a happy and healthy year”
“Hello Georgina,
”Happy New Year to you!
A year ago (early October 2019) for my 50th birthday my daughters and husband purchased me some of your beautifully crafted extra large baroque pearl earrings and a matching baroque pearl pendant and chain. This was the best surprise ever as I had been admiring your beautiful jewellery for years on etsy! They are absolutely stunning! And are a treasured gift! I get many complements and always feel very special when I wear them. The thing I love the most about wearing my beautiful pearls is the reminder that the baroque pearl gives me is that you don’t have to be perfect to be beautiful! I think its an extremely important message for all women these days! ”
“Hi Georgina,
I’ve received my beautiful pearl earrings, they match my necklace perfectly. I tried to do a review on Etsy, but couldn’t work it out., I’m not on fb.
Thank you I love my earrings.”
At a recent event held by the Brisbane City Council about social media, I was advised that lots of information about your business can be found in the reviews left by your customers. Whilst I don’t currently have the technical capability to include a review system on my website, I have over 250 reviews in my Etsy shop to look through. After reading through as many as I could before it became too repetitious, I found some key points that kept coming up. I thought I would address them below
By listing items that I currently have made up in stock, I am able to process orders the same day if they are made before 2:30 AEST. Customers love that their order is on its way so soon after ordering, having express options often means that customers get their orders the very next day.
All my jewellery comes carefully wrapped. I used kraft recycled paper boxes and my own handmade calico bags stamped with my logo. All orders come ready for gifting without pricing information and the attention to detail has been loved by all my customers. Some say it’s like getting a gift from yourself.
Customer service has been my area of expertise throughout my career. I take pride in making sure that your purchase of my jewellery exceeds your expectations. I want each and every customer to be happy with their order and I take time to speak to my customers answering any questions that they might have, both before purchase and after.
Whilst I do think my photos are pretty good, jewellery is notoriously difficult to photograph. Lots of customers love the fact that most of the time the piece that they receive, is the one that is actually in the photo. If there is a variance I usually disclose this and provide more detailed pictures of the variance. I love to hear that the jewellery is better in person than the photo.
After going through the process of selecting your jewellery online and receiving it, it is so lovely when someone notices your new jewellery! I know I am excited when someone notices my latest designs when i wear them. Not only is my jewellery designed to be eye catching, it is my hope that it is comfortable and functional for you to wear.
Read about domestic delivery cut-off dates for orders of Georgina Dunn Jewellery for Christmas 2020
Read MoreCome and see me at the Christmas pop up market in Woolloongabba, Brisbane on Saturday 5th December 2020 from 9am - 1pm
Read MoreINTERNATIONAL - From 24 September 2020 I have reintroduced international shipping to the US, UK and New Zealand. Economy letters with merchandise has been suspended so all international destinations leaving only standard and express options which include tracking information. This is very expensive but is the only option when sending Internationally.
Please be aware the delays are happening both domestically and internationally and these are outside my control. Read below for delivery times based on recent data provided by Australia Post.
Stock on hand - Orders made on a weekday before 3pm (AEST) will be processed the same day, however orders after this time will be processed the next business day. Orders made on the weekend will be processed on the next business day .
Custom made rings and made to order items - these take 3 - 5 days to create so the below shipping estimates are to be added onto the processing time.
Keeping my parcels small and flat allows me to send almost all my jewellery as letters.
- 2-3 BUSINESS DAY* within metropolitan areas of capital cities, or within the same city or town or an adjacent city or town in the same state
- 3-4 BUSINESS DAYS* between metropolitan areas of capital cities and country locations
- 3-4 BUSINESS DAYS* between metro areas of capital cities
- 4-6 BUSINESS DAYS* Between metro areas of capital cities and country locations
Free shipping when your order goes over $100 enter coupon code ##### at checkout and you will be upgraded to PARCEL POST which INCLUDES TRACKING - due to COVID-19 all parcels are sent contactless.
Metro - up to 2 business days*
Country - up to 5 business days*
Metro - up to 3-6 business days*, depending on lodgement and destination points
Country - Please ask at your local Post Office
You may select this as an upgrade to speed up delivery.
*UPDATE 24 September 2020. Please read the information in the link below to keep updated on the delivery impacts to domestic post. https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#delays
All economy letters with merchandise to international locations has been suspended therefore I am unable to provide the low cost shipping options that I have been using up to March 2020.
The below estimated times are taken from Australia Post website on 9 September 2020, they are ESTIMATES ONLY and are subject to change. They reflect the times it takes for you parcel to arrive in your country and your domestic delivery times may impact the actual arrival dates. Australia Post has calculated these times on recent data and they do NOT INCLUDE customs in the country on arrival.
- US Standard shipping satchel (10 - 20 business days*)
- UK Standard shipping satchel (9 - 15 business days*)
- New Zealand Standard shipping satchel (6 - 12 business days*)
UPGRADES are available at checkout which speed up delivery times - please see below.
- US express post satchel (7 - 15 business days*)
- UK express post satchel (6 - 10 business days*)
- New Zealand express post satchel (3 - 8 business days*)
CUSTOMS for importing goods into your country is something that you as a customer need to research and allow time for. Laws for customs duties vary greatly from country to country and are not my responsibility.
Delays are occurring due to COVID-19 and your patience is appreciated. I cannot provide you with tracking information if you did not select a shipping profile which includes it. All domestic shipping provides the option to upgrade to parcel post to receive tracking information.
*These times are approximate delivery times based on information provided by Australia Post and times vary depending on location within each country, I take no responsibility for delivery times as when I pass it over to Australia Post it goes out of my control. Please find a link below to view the current information from Australia Post. https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#delays
I often have customers wondering why one pair of earrings is a different price to another. Size is a factor when creating a finished product however many customers don’t realise that pearls are not graded simply on size alone.
Looking at pearl jewellery from many shops can be a daunting task. There is no standard grading system for freshwater pearls and so sellers have created their own systems. I find it difficult to use these systems when selling my jewellery as it can often be very confusing to customers when comparing with other products on the market.
Therefore I have added the following information to help you understand how pearls are graded and why that affects the price you pay.
Due to the organic and unpredictable nature of farming pearls, pearls are graded after they are harvested and they are graded on five characteristics. New farming techniques are being created all the time and the variety of pearls that are on the market is increasing and improving all the time.
Size
Shape
Colour
Lustre
Surface blemishes.
Each characteristic is then broken down further and that grading then affects the value of that pearl
Although size plays a huge part in the value of the pearl size doesn’t always mean more expensive, all other aspects of the pearl contribute the final value of the pearl. When buying pearls that are on a strand, they are usually graded based on width. Sometimes I prioritise size before these other characteristics in order to use the size that works well in a design.
The most desirable shape of pearls is perfectly round. Listed below are the shapes from most expensive to least expensive.
· Round – perfect sphere
· Near round – no perfect sphere but close
· Drop/oval – perfect oval or teardrop shapes
· High button – high half sphere typically with a flat base
· Baroque – free shape
· Button – shallow half sphere typically with flat base
· Circle – any shape but with concentric circular grooves around the pearl
Freshwater pearls come in many different natural colours, including
White
White/pink
White/silver
Rainbow
Cream
Yellow
Gold
Silver
Other colours can be achieved by dying the pearls; dyed pearls are usually ones where the natural colour is not optimal, but the other characteristics of the pearl are good. When creating listings for my coloured pearls I usually indicate if they are dyed, however sometimes I am not sure if the colour is natural or not, I don’t write anything regarding the colour, however I will always write if the colour is natural, as in those cases I am absolutely sure.
This describes the reflectiveness of the surface of the pearl, in my opinion this is what makes pearls so beautiful. The more crisp, bright or sharp the reflection the more valuable the pearl, lower value pearls are more dim, weak or blurred. Below is the grading for lustre from most valuable to least valuable.
· Brilliant
· Excellent
· Good
· Average
· Poor
Poor lustre is just not worth it! Sometimes I will accept average lustre in order to achieve the design, price point or size that I want, however I usually aim for a good lustre. Brilliant and Excellent represent the best quality pearls on the market and you pay accordingly for these.
Pearls are graded based on the blemishes on the surface of the pearl, in the nachre. A perfect pearl with no blemishes is extremely valuable and those with many and sometimes unsightly blemishes are of lower value. The pearls I select tend to be somewhere in between.
Dents and divots
Circles
Ridges
Score marks
Wrinkles
Pitting
Bullets/Mottling
Blinking
Chalky spots
Knobs and tips
Flat spots
Pin pricks
· Clean
· 1-4 minor blemishes
· 75% clean
· one clean face
· no clean face
Surface blemishes are part of the appeal of Baroque pearls - these pearls have many blemishes including ridges, dents, divots, wrinkles, and lovely knobs and tips, overall the surface is what people love about baroque freshwater pearls.
When I select pearls, sometimes pearls are already sold as matched pairs. The more expensive the pearls based on the above criteria, the more expensive it is to get a matched pair. When purchasing baroque pearls I prefer to match pairs myself rather than buy them already matched. Please see below for my method so you can get a gauge for what I look for.
When selecting pairs of pearls for my earrings I use a combination of these characteristics to create pairs. Pairs are only created from strands that have been sorted and graded before I buy them so lustre is usually taken into account already before I begin. I start by sorting the pearls into sizes and then start comparing shapes. Where possible after matching based on these first two criteria I match the colours (which is usually pretty close but the value of the pearl will affect how close they are) and finally surface blemishes is the last consideration when matching.
As you can see from all of the above information, there are many things which affect that price of pearl jewellery. Sometimes the popularity of a certain type of pearl, and supply and demand can affect prices. A lot of time is spent sourcing pearls from a great variety of suppliers and time spent matching up pairs for my earrings. This doesn’t even take into account that all the silver-work is completed by hand.
Navigating ring sizes can be a daunting task. You have found an amazing jeweller (like me) online and you are dying to order that ring you found, but you don’t know your ring size?? eek! Well the purpose of this blog post is to try and help you through the minefield of information available on the internet.
Read More